FAQS

Answers You Need

Why wasn't my watch shipped?

If you have not received your product, please send your concerns to purplemonkey@outlook.com, or contact 714-602-0886. Text or call and tell us your shipping code and we will have the problem fixed in a matter of seconds.

What if my solar battery is damaged?

Text a picture to our support number of the broken battery, and we will send you a new battery free of charge. Our primary customer service number is 714-602-0886.

Why was my watch delievered broken?

If your watch broke during the shipping process, then contact our service number 714-602-0886. Send a picture of the damage to our customer service number and we will refund your order.